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Due to the vital importance of healthcare services, the rights and responsibilities of individuals cannot be compromised. At Optimed Hospital, we respect the rights of every patient and their relatives throughout the provision of healthcare services. This information document, prepared in light of the Patient Rights Regulation issued by the Republic of Turkey Ministry of Health, aims to inform our patients about their rights and responsibilities throughout the service delivery.
At Optimed Hospital, we are committed to protecting the rights of every individual seeking medical assistance and applying to our hospital for this purpose, as guaranteed by international and national regulations. Patient rights aim to protect human health and maximize the quality of healthcare services. Within this framework, we meticulously handle all procedures related to our patients throughout the healthcare service delivery.
Every patient has the right to benefit from health services within the framework of justice and equity principles. In addition to this right, patients have the right to recieve services regardless of to their race,language, religion and sect, gender, philosophical belief, economic and social conditions.
Patients have the right to be informed about all kinds of health services and opportunities and to request all kinds of information about their state of health verbally and in writing.
Information obtained due to the provision of health services cannot be disclosed in any way, except the situations that are recognized as permitted by law. Except for the cases required by the provisions of the relevant legislation and / or the measures to be taken by the competent authorities, the patients may request that their relatives or no one shell be informed about their health status. The patient can change his / her request not to provide information at any time and request information.
Patients have the right to choose and change the health institution and to benefit from the health services that are provided in the health institution of their choices.
Patients have the right to choose and change, learn the identities, duties and titles, the doctors and other health personnels who will be providing them health services.
In cases where the demand for healthcare service cannot be met on time due to insufficient or limited service facilities of the health institution, the patient has the right to request the priority right to be determined objectively based on medical criteria. Relevant legislation provisions are applied in determining the priority order.
Our health workers have the dutie of giving the medical care that is required for patients’ situation. It is health workers’ dutie to help saving patients’ lives and to help reducing their suffering and rest even at the times that are not possible to protect patients’ lives.
It has the right to refuse treatment, to request its suspension, to obtain its consent for medical interventions and to benefit from the service within the framework of consent.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Euthanasia is prohibited. The right to life cannot be waived on medical grounds or in any way. Even if it is to save the life of the patient or someone else’s request, nobody’s life can be ended.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Patients and their relatives have the right to expect and demand to be safe in health institutions and organizations. The factors that may threaten patients and their relatives’ safety should be determined in advance and services and processes should be arranged for this purpose.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Patients have the right to accept visitors within the framework of the procedures and principles determined by the health facilities and to have a companion if the physician deems appropriate within the limits of the legislation and the health facility.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Respect, care and attention, in a friendly, gentle, affectionate environment, all hygienic conditions and noisy and disturbing factors have the right to receive a health service.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Within the framework of the measures to obtain information about the health facility, epatients ha the right to fulfill their religious duties.
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Application, Complaint, Right of Litigation and Suggestion of Opinion
In case of violation of their rights, patients and their relatives have the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation, and their complaints should be received, examined and resolved in a timely and fair manner.
For your suggestions, appreciation and complaints: hastahaklari.saglik.gov.tr
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
It is essential to respect the patients’ privacy. Patients can explicitly request the protection of their privacy, and any medical intervention is performed while respecting the patients’ privacy.
For your suggestions, appreciation and complaints: hastahaklari.saglik.gov.tr
Prohibition of intervention except for diagnosis, treatment, care and medical requirements in accordance with medical requirements:
Patient have the right to be diagnosed, treated and asked for care in accordance with the requirements of modern medical knowledge and technology. Nothing that may cause death or life-threatening, violate body integrity or reduce mental and physical strength can be done or demanded without the purpose of diagnosis, treatment or protection.
Optimed Health Group, which has kept its standards in the health sector at the highest level since the first day it was opened and has won the appreciation of the people of the region, is the first health institution in the Thrace Region to be entitled to receive this certificate.